Best 10 OnRamp Alternatives & Competitors In 2025 [Reviewed]

The platform has gained recognition for its onboarding analytics, client portal, and automation capabilities, but some customers have expressed concerns about the tool’s usability, admin management features, and customization options.

We researched dozens of CS tools, reviewed customer reviews on websites like G2, and talked to customer success and implementation leaders to build a list of the 10 best OnRamp alternatives in 2025.

In this buyer guide, we’ll cover each tool’s features, pricing, pros/cons, and use cases to help you make an informed decision.

Why Look For OnRamp Alternatives?

OnRamp is a customer onboarding platform that also offers a client portal to help CSM teams remove barriers to entry for new clients.

The platform stands out with its onboarding analytics that covers each onboarding flow’s progress, real-time performance, and the next steps to be completed.

Despite that, some users of the platform have expressed concerns about the tool’s customization options, admin management features, and the usability of the platform. ⤵️

#1: Some Customers Find The Platform Clunky, Slow & Buggy

The main concern of OnRamp’s customers has been how clunky the platform can feel for certain tasks.

For example, a user notes that if they’ve already started completing a task, they’d have to reset the entire thing if they want to modify a part of the task.

‘’Building projects out can be a little clunky. It's harder to update a module on the fly if needed. If I've already started completing a task, I have to reset the entire thing if I want to modify part of the task. I end up utilizing the comments a lot because I don't want to lose all of the work I've done on the rest of the task.’’ - G2 Review.

Another user of the platform notes that adding tasks and text fields in general feels buggy and slow for their team, taking them a long time to build out their library tasks and modules.

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‘’Text fields and adding tasks are still a bit buggy and slow, and there is little in the way of customising tasks for customer users, rather than just the organisation. It takes a long time to build out library tasks and modules.’’ - G2 Review.

#2: Limited Admin Management Features

An Enterprise user of the platform claims that their team is not satisfied with the platform’s admin management features, as it’s not easy to edit or update tasks using dropdowns quickly.

Also, there are no notifications that can go to internal users when specific tasks are being completed, other than the project owner.

‘’The management or admin side of the software in my opinion is the biggest weakness of OnRamp. We are coming from Monday which uses a simple column dropdown menu status list. While we have created multiple "data fields" in OnRamp there isn't an easy way to edit or update using dropdowns quickly.’’ - G2 Review.

#3: Limited Customization Options

Lastly, some customers of OnRamp are not happy with the platform’s customization options.

OnRamp is relatively a new platform that excels in onboarding, but users feel like it could improve by adding customization options for homepage elements and introducing sorting features on the dashboard for better user flexibility.

‘’OnRamp excels in onboarding but could improve by adding customization options for homepage elements and introducing sorting features on the dashboard for increased user flexibility.’’ - G2 Review.

What Are The Best OnRamp Alternatives In 2025?

Here are the best OnRamp alternatives on the market in 2025 that we shortlisted after reviewing 30+ platforms:

#1: Arrows: Customer onboarding software with a native HubSpot integration to handle your complex and dynamic customer onboarding processes.

#2: Rocketlane: Accelerate time-to-value with an all-in-one work management and onboarding software.

#3: GUIDEcx: Reduce TTV with custom analytics and optimizing PSA resources.

#4: ChurnZero: Get real-time alerts of at-risk onboarding flows.

#5: Dock: Create a collaborative space for sharing onboarding content with your new clients.

#6: TaskRay: Best for teams using Salesforce looking to streamline their onboarding process.

#7: Userflow: Ideal for SaaS businesses looking to onboard new customers with in-app tours.

#8: ClientSuccess: Implement your software solution quickly to reduce churn.

#9: Teamwork: Combine work & task management with new client onboarding.

#10: Content Snare: Get all of the necessary information required in the onboarding funnel of B2B clients.

#1: Arrows

Arrows is the best alternative to OnRamp for customer success, onboarding and implementation teams using HubSpot looking to reduce onboarding time and increase team capacity.

Full disclosure: Even though Arrows is our customer onboarding platform, we’ll provide an unbiased perspective on why Arrows is the best OnRamp alternative in 2025.

Your CS team can send out actionable onboarding plans that are tailored to your clients and connect to HubSpot to drive action and scale your onboarding.

❗Note: Arrows was built for customer success and implementation teams that run on HubSpot.

Here are the features that 👇 make Arrows the ideal OnRamp alternative on the market for streamlining client onboarding:

Seamlessly Onboard New Clients With Arrows Onboarding Plans

Keep your new customers moving through the onboarding funnel with Arrows onboarding plans.

The platform lets you provide onboarding checklists for your clients to complete to reduce the onboarding time and increase your customer success team’s capacity.

➡️ That means you will also won’t have to hire more people to handle the pipeline.

💡 Our customers achieve 2x+ faster onboarding for customers within the first 6 months with Arrows.

Here’s why customer success leaders love Arrows onboarding plans:

• Onboard your new customers faster with clear, easy-to-follow onboarding plans tailored to each customer that keep them on task.
• Increase your team’s capacity by enabling your team to work out of HubSpot instead of jumping between different tools.
• Track progress by monitoring every step of your customer’s onboarding journey – from adding their brand’s guidelines to scheduling the initial audit.
• Bite-sized steps that help your team break down complex processes into achievable tasks so your clients are not overwhelmed.

• Task ownership and accountability outline who is responsible for what in the onboarding process with defined due dates.

Our onboarding solution makes it easy for your customers to perform tasks such as uploading files and filling out form fields. The data then syncs back to your HubSpot account.

How Do Arrows Onboarding Plans Work?

Each plan has tasks that are grouped into phases. Our onboarding solution guides your new customers to the next task they need to complete.

You can take your new customers to a focused view of each task, which has different task types (from inserting a Google Doc to scheduling a meeting).

Our platform then syncs 35+ data points with your HubSpot property, enabling your customer success team to run and keep track of your entire onboarding process inside HubSpot.

Each ticket or deal is connected to an Arrows plan powered by our data, which is synced in real-time to your HubSpot account. There, you can trigger automation and get live reports.

What is different about Arrows from other onboarding tools like OnRamp? The platform combines workflow automation with a simple UI embedded in HubSpot. 

Our onboarding platform aims to keep your clients engaged and focused on the next step of their onboarding process.

Case study: HungryHungry was able to reduce early churn by 90% and doubled their onboarding efficiency with Arrows onboarding plans.

The brand started using Arrows to make their onboarding steps smaller and more achievable for their new clients.

Find out how they did it:  👇

💡 Feel free to check out our client onboarding checklist that goes over our 5-step new customer onboarding process.

Onboarding Insights

Your team will also get access to Arrows onboarding insights, which will help them uncover insights from your customer onboarding process.

With Arrows onboarding insights, your onboarding team will be able to uncover:

• How are the onboarding plans performing over time for new customers?
• How long does it take your customers to complete the first task?
• Which tasks are taking too long to complete for your new clients?
• Where are your clients getting stuck the most?

Best-In-Class HubSpot Integration

Arrows onboarding plans are attached to your HubSpot deals, tickets, and custom objects.

Our platform gives your customer success team shared visibility into onboarding progress and an easy-to-follow path to success for your new customers.

💡 Arrows is rated the #1 App for Customer Success in the HubSpot Marketplace.

Arrows’ HubSpot integration makes it possible to run your entire client onboarding process inside HubSpot.

The customer onboarding solution is designed to let your customers access their onboarding plans and complete their assigned tasks.

We built Arrows to feel like a native extension of your HubSpot CRM, which is why your team can:

• Create and edit Arrows onboarding plans right inside HubSpot.
• Automate the process of creating and sending plans using HubSpot workflows.
• Create HubSpot reports using Arrows onboarding plans data.
• Track new client engagement activity in your HubSpot timeline.

Pricing

Arrows starts from $500/month and all packages of the platform include at least 200 sales rooms or 100 onboarding plans.

The pricing plans include:

• Unlimited internal & external participants.
• Our best-in-class HubSpot integration is built into all tiers.
• AI-Powered Suggestions.
• Custom domain & branding.
• Forms & file uploads.

💡 Unlike OnRamp, our pricing is not based on user seats (licenses).

You can try Arrows for free! Start your free trial with Arrows by connecting customer-facing onboarding plans to HubSpot deals, tickets, or custom objects with just a few clicks.

Not sure if Arrows is the right customer onboarding software for your organization? 

You can schedule a demo, and we’ll evaluate together whether it’s a good fit based on your current onboarding process, HubSpot setup, and goals.

Pros & Cons of Arrows

✅ Onboarding plans that are tailored to your new customers.

✅ Seamless data sync with HubSpot records.

✅ Easy-to-use platform with a clean interactive interface, unlike OnRamp, whose customers find the platform clunky.

✅ Track customer engagement across the onboarding process.

✅ Onboarding insights to help you reduce onboarding time.

⚠️ Built for teams using HubSpot.

⚠️ Simple dashboard with less data compared to other apps because all of the power is synced into HubSpot.

#2: Rocketlane

Best for: Accelerating time-to-value with an all-in-one work management and onboarding software.

Similar to: ChurnZero, Arrows.

Rocketlane is a collaborative customer onboarding solution built for service companies, which helps CS teams collaborate with customers.

The software is a viable alternative to OnRamp for service companies looking for an all-in-one project management, real-time communication, and customer collaboration platform.

Features

• Onboard new clients with an all-in-one project management, real-time communication, and customer collaboration platform.
• 360-degree visibility of every onboarding flow and project: Enable your customer success team to stay in the loop and assign tasks.
• Dynamic templates that can be customized: Create unique project and onboarding plans with little effort.

Standout Feature: SmartFill

What stood out to us about Rocketlane is its SmartFill feature that allows you to take care of the tedious process of filling in project information and creating status updates, forms, contracts, etc. – from scratch.

Pricing

Rocketlane’s pricing offers 4 paid plans:

• Essential: $19/month/seat when billed annually, which gives you access to a branded customer portal, actionable emails, all task views (e.g., Kanban), and timesheets.
• Standard: $49/month/seat when billed annually, which includes access to project and portfolio management features, the tool’s templates, and calendar integration.
• Premium: $69/month/seat when billed annually, which includes access to custom automations, resource management features, and financial management features.
• Enterprise: $99/month/seat when billed annually, which includes access to unlimited custom automations, more resource management features, and enterprise-grade security.

➡️ All plans include unlimited projects and customers to onboard.

Pros & Cons

✅ Project management features on top of onboarding.

✅ Dynamic templates that you can customize.

✅ Unlimited projects and customers to onboard at the Essential plan.

⚠️ Some teams did not experience a smooth onboarding experience, according to G2 reviews.

⚠️ CRM integrations could be better, which is why some teams have been looking for Rocketlane alternatives.

#3: GUIDEcx

Best for: Reducing TTV with custom analytics and optimizing PSA resources.

Similar to: Userlane, OnRamp.

GUIDEcx is a customer onboarding platform that helps customer success and implementation teams reduce early churn during onboarding.

The platform is a viable OnRamp alternative for teams looking to accelerate onboarding with the tool’s AI features and be able to forecast project completion.

Features

• Create a frictionless onboarding experience: Access mutual action plans and nurture accountability across teams.
• Actionable emails: Your team and your clients can update task status by clicking on a link, adding a note by replying, or accessing task meta-data directly from emails.
• Visibility into onboarding progress with role-based views to keep teams accountable and projects on track.

Standout Feature: Track Project Health

GUIDEcx’s reports help your onboarding team to track onboarding project health, including being able to identify trends, at-risk projects, and on-hold revenue.

Pricing

GUIDEcx’s pricing offers 3 paid plans:

• Starter: $143/month/license for a minimum of 4 licenses, which includes persona-based project experiences, actionable emails, and customer login via a magic link.
• Premium: Custom pricing, which adds native integrations with Gainsight, Jira Slack, all leading CRM systems, and HubSpot Marketplace CRM Cards.
• Advanced: Custom pricing, which adds advanced time tracking, resource management, program management, and an embedded customer portal.

Pros and Cons

✅ Customers of the platform find the project management features and email notifications useful for onboarding.

✅ Easy-to-use customer experiences, templates and notifications.

✅ A comprehensive range of native integrations, unlike OnRamp.

⚠️ There are times when the platform is slow and has outages, according to G2 reviews.

⚠️ Some customers were not satisfied with the training they were provided for the platform.

#4: ChurnZero

Best for: Getting real-time alerts of at-risk onboarding flows.

Similar to: Arrows, GUIDEcx.

ChurnZero is an AI-fuelled customer success platform that helps you reduce onboarding time and increase CSM account coverage.

The software is a good alternative to OnRamp for teams looking to improve their renewal rate and expand accounts with insights that forecast renewals.

Features

• Customer onboarding journeys: Keep track of milestones, onboarding progress, and due dates.
• Manage onboarding tasks: Automate task creation and assignment based on key data points and milestones.
• Automate customer engagements during onboarding: Follow defined playbooks to save time from routine tasks and standard procedures.

Standout Feature: Real-Time Alerts

ChurnZero helps you stay up-to-date on customer health with real-time alerts on clients’ accounts, usage, health scores, and significant milestones.

For example, if a customer falls behind or feels stuck, your customer success team will be notified so they can identify and resolve the issue.

Pricing

Similar to OnRamp, ChurnZero does not disclose their pricing, so you’d have to contact them to get a quote and a product demo.

💡 3rd party data from Vendr shows that the average contract value for ChurnZero is $44,869/year out of the 17 deals they have handled for them.

Pros and Cons

✅ Wide range of native integrations.

✅ A comprehensive range of customization options, unlike OnRamp.

✅ Comprehensive range of customer success features after onboarding.

⚠️ The platform has been reportedly expensive - up to $87,500 a year with a recent 25% increase.

⚠️ Dashboards can be a little tricky to build, according to G2 reviews.

#5: Dock

Best for: Creating a collaborative space for sharing onboarding content with your new clients.

Similar to: Arrows, Flowla.

Dock is a customer onboarding and customer success platform that lets you create tailored onboarding flows for your new customers.

The solution is a viable alternative to OnRamp for customer success managers looking to save hours of admin time onboarding each customer with one-click personalization and templates.

Features

• Share project plans, onboarding content and forms in an all-in-one collaborative workspace.
• Include success plans, timelines, content, embeds, surveys, and share files with your new customers to speed up the onboarding process.
• Create and embed self-serve resources to bring your clients to value quickly.

💡 Some customers have been looking for alternatives to Dock because the user interface of the platform can be buggy at times (similar to OnRamp’s) and the software is not mobile-friendly.

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Standout Feature: Templated Workspaces

What stood out to us about Dock is that the platform allows you to give your team members a pre-built blueprint for onboarding a new customer.

That means you can scale your internal onboarding of new customer success managers.

Pricing

Unlike OnRamp and other competitors, Dock offers a free version that lets you access five workspaces for unlimited seats.

To access the platform’s advanced features, you’d have to be on one of their three paid plans:

• Starter plan: $49/user/month, which adds access to customer onboarding, client portals, and content management.
• Growth plan: $59/user/month + $250/month platform fee, which adds access to HubSpot integration, custom dashboards, and page visibility controls.
• Enterprise plan: Custom pricing that adds access to a Salesforce integration, custom domain, SSO, and automations.

Pros and Cons

✅ Unlimited product usage on the Starter plan.

✅ Generous freemium plan, unlike other alternatives on the market.

✅ Ready-to-use templates to get started with onboarding right away.

⚠️ The setup can be time-consuming.

⚠️ The platform is not mobile-friendly yet.

#6: TaskRay

Best for: Teams using Salesforce looking to streamline their onboarding process.

Similar to: OnRamp, ChurnZero.

TaskRay is a project management and onboarding software that lets you create onboarding plans, automate tasks, and allocate work within Salesforce.

The platform is a viable competitor to OnRamp for teams using Salesforce looking to improve their speed to revenue and deliver quicker customer value.

Features

• Maximize resources: Make the best first impression on your new customers with onboarding plans that sync with Salesforce.
• Identify bottlenecks in your onboarding process: Automate your onboarding flow to reduce your onboarding time by up to 50%.
• Your team can monitor and forecast capacities: Assign resources based on skills and availability.

Standout Feature: Onboarding Analytics

TaskRay lets you monitor your onboarding plans’ performance in real-time and then summarizes it in bite-sized information – which our team found to be ideal for busy executives and managers.

Your leadership team can review overall project health or drill down for an in-depth analysis of active statuses, delays, and resource allocation.

Pricing

TaskRay has not disclosed the pricing structure for their onboarding plans, so you’ll have to contact their team to get a quote and a demo.

Pros & Cons

✅ TaskRay’s team will help you improve your onboarding process with tailored training, templates, and best practices.

✅ Advanced onboarding automations to onboard customers faster.

✅ Best-in-class onboarding analytics.

⚠️ Pricing plans are not disclosed.

⚠️ Built for teams using Salesforce CRM.

#7: Userflow

Best for: SaaS businesses looking to onboard new customers with in-app tours.

Similar to: Trumpet.

Userflow is an onboarding software built for SaaS brands that lets you engage your customers with in-app tours, checklists and surveys.

The app lets you add AI assistants, resource centres, and action items with no coding skills required.

Features

• All-in-one no-code onboarding plan builder: Add product tours, checklists, surveys, and resource centres.
• Build a multi-step onboarding flow with your ideal onboarding process that you want your new customers to go through.
• Embed a ‘’Get Started’’ checklist into your onboarding flows to work as a customer’s anchor during their onboarding experience.

Standout Feature: Personalized Resource Centre

Userflow’s resource centre helps your new users keep progress of where they are in the onboarding flow and what other steps are remaining.

Pricing

Userflow’s pricing is based on monthly active users and lets you run unlimited onboarding flows, launchers, banners, and checklists.

The platform has 3 paid tiers:

• Startup: $240/month for 3,000 monthly active users, which lets you access unlimited flows, the tool’s resource centre, AI assistant, and basic integrations.
• Pro: $680/month for 10,000 monthly active users, which adds unlimited surveys, localization, and advanced integrations.
• Enterprise: Custom pricing that adds SSO, concierge support, and security questionnaires.

Pros and Cons

✅ Intuitive and well-built onboarding solution with no coding knowledge required.

✅ Unlimited onboarding flows in all plans.

✅ You can add an AI assistant to your SaaS onboarding process.

⚠️ The platform can get expensive for sites with a lot of monthly active users.

⚠️ Can get overwhelming with the depth of features, according to G2 reviews.

#8: ClientSuccess

Best for: Implementing your software solution quickly to reduce churn.

Similar to: Userflow.

ClientSuccess is a CS platform that’s built to help you implement your software solution quickly to reduce early churn and increase revenue.

The platform is a viable alternative to OnRamp for SaaS businesses looking to gain visibility into retention, renewal, and growth of users.

Features

• The platform helps you gain visibility into retention, renewal, and growth rates and provides you with actionable feedback.
• Customer journey management features that help you elevate your customer experience alongside insights-driven renewal management.
• Insights and analytics into the onboarding journey help you maintain a 360-degree view of customer health that includes customer usage, adoption, feedback, and engagement.

Standout Feature: SmartCS

What stood out to us about ClientSuccess is that it gives you access to SmartCS, which is an AI co-pilot that empowers your team to achieve customer outcomes faster through intelligent and automated actions.

Pricing

ClientSuccess offers 3 paid plans with a custom pricing model, so you’d have to contact their team to get a quote and a product demo of the platform.

Pros and Cons

✅ Client 360 dashboard that gives you an overview of all data for each client.

✅ Customer journey management features.

✅ SmartCS AI functionality that helps you set up automated workflows.

⚠️ Pricing is not disclosed, similar to OnRamp.

⚠️ Customers are not satisfied with the platform’s analytics.

#9: Teamwork

Best for: Combining work & task management with new client onboarding.

Similar to: ClickUp, Monday.

Teamwork combines project management with customer onboarding for teams looking to onboard and manage multiple clients.

The tool is a viable alternative to OnRamp for organizations looking for an all-in-one platform that also offers budget planning and time-tracking features.

Features

• Team communication and collaboration: Share updates with customers, get approvals, and communicate internally with a built-in messaging app, comments, and mentions.
• Project reporting: Get a detailed view of project health and resource management during the onboarding process.
• Project management: Stay on top of every task, timeline, and billable hour after you onboard your clients.

Standout Feature: Client Onboarding Template

Teamwork has a pre-built client onboarding template for customer success, onboarding and implementation teams.

The template uses a Kanban board where your new clients can view ‘’To Do’’; ‘’Doing’’, and ‘’Done’’ tasks.

Pricing

Teamwork has a free version that lets you try out the tool for up to 5 seats.

The platform has 4 paid plans:

• Deliver: $13.99/user/month for a minimum of 3 users, which adds time tracking, client company management, and 4 project views (List, Table, Boards, and Gantt chart).
• Grow: $25.99/user/month for a minimum of 5 users, which adds resource scheduling, If/then conditional logic for forms, and a custom domain with SSL.
• Scale: $69.99/user/month for a minimum of 5 users, which includes unlimited retainer management, projects, and customer reports.
• Enterprise: Custom pricing that adds a dedicated customer success manager and enterprise-grade security.

Pros and Cons

✅ Customizable workflows and pre-built templates for customer success teams, unlike OnRamp.

✅ Built-in messaging, time tracking, invoicing, and budgeting features.

✅ Invite and collaborate with external users during and after the onboarding process.

⚠️ The tool’s depth of features and options can be overwhelming at first, according to G2 reviews.

⚠️ The platform has limited native integrations and has to rely on Zapier, unlike other alternatives on the market.

#10: Content Snare

Best for: Getting all of the necessary information required in the onboarding funnel of B2B clients.

Similar to: Arrows.

Content Snare offers customer onboarding software that helps B2B service providers collect and organize all sorts of information and documents during the onboarding flow.

The platform is a viable OnRamp alternative for service companies (e.g., agencies) to follow up on requests and collect all necessary information from each new customer during onboarding.

Features

• Build and send out a content collection checklist to your new B2B clients, requesting all of the information your team needs.
• Send reminders to clients about missing items when deadlines are approaching to start work.
• Download all of the content that the client submits into a single package for all of your team to receive.

Standout Feature: Save Requests As Templates

Your onboarding team can scale the onboarding flow by saving all requests to B2B clients as templates so you can ask your next client for the same documents.

Pricing

Content Snare offers 4 paid plans:

• Basic: $29/month, which gives you access to 20 active requests for up to 2 users, 20 GB storage space, and 40 SMS/month.
• Plus: $59/month, which gives you access to 50 active requests for up to 5 users, 50 GB of storage space, and 100 SMS/month with custom branding.
• Pro: $99/month, which gives you access to 100 active requests for up to 10 users, 100 GB of storage space, and 200 SMS/month with premium integrations.
• Custom: Starts from $179/month and gives you access to more active requests, users, storage, and SMS per month.

Pros & Cons

✅ A comprehensive range of integrations with CRMs and productivity tools.

✅ Collect all kinds of content and documents from your customers.

✅ Re-usable templates that you can use to scale the onboarding process.

⚠️ No integration with Zapier.

⚠️ Limited automation capabilities, according to G2 reviews.

Next Steps: Onboard New Clients Faster With Arrows Onboarding Plans

Each onboarding solution that we reviewed has its strengths, weaknesses, use cases, and pros & cons.

We went over the 10 best OnRamp alternatives, covering each of them in great detail.

Arrows helps customer success, onboarding and implementation teams reduce their onboarding time and increase their capacity by sending out tailored onboarding plans.

Our solution also offers AI-powered digital sales rooms and client portals, which means you can manage the entire client lifecycle out of one platform with tools for each stage of the customer journey.

If you’re looking for a customer onboarding platform that offers:

• Onboarding insights, which help your team gain a deeper understanding of where clients are getting stuck the most.
• Best-in-class HubSpot integration that is available for all pricing tiers and lets you sync 35+ real-time data points.
• Task ownership and accountability features outline who is responsible for what in the onboarding process.
• Client portals let you give your clients a clear path forward with a single portal for communication, resources, and updates.

Then you can book a demo to see Arrows in action: collaborative onboarding plans that integrate with HubSpot, deliver a seamless customer experience and save your team hours each week.

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