Customer stories

There's no better way to learn how other teams feel about Arrows than to hear directly from them.

Browse the stories below to discover how companies enable their customers to be successful at every step of their journey.

Gained sales visibility and scaled onboarding capacity with Arrows

20%

faster sales cycles

90%

reduction in early churn

Rheaply built their onboarding source of truth with Arrows.

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Scaled from 5 to 50+ customer onboardings per month

Cut complex restaurant onboarding from 12 weeks to 6 with Arrows

100%

onboarding completion

30%
faster time to value

10%

faster intake processing

58%

reduction in implementation time

Successful customers
= happy customers

Hear what real GTM leaders have to say about what they achieved with Arrows.

All customer stories

Roobrik Transformed Their Post-Demo Sales Engagement With Arrows Sales Rooms

24%

Faster customer activation

15 hours

Saved per week by reps

Read their story

How OutboundSync Cut Their Sales Cycle by Replacing Traditional Follow-up

24%

Faster customer activation

15 hours

Saved per week by reps

Read their story

Roobrik Transformed Their Post-Demo Sales Engagement With Arrows Sales Rooms

30%

Faster customer activation

15 hours

Saved per week by reps

Read their story

How OutboundSync Cut Their Sales Cycle by Replacing Traditional Follow-up

30%

Faster customer activation

15 hours

Saved per week by reps

Read their story

How OutboundSync Cut Their Sales Cycle by Replacing Traditional Follow-up

30%

Faster customer activation

15 hours

Saved per week by reps

Read their story

Roobrik Transformed Their Post-Demo Sales Engagement With Arrows Sales Rooms

24%

Faster customer activation

15 hours

Saved per week by reps

Read their story

Roobrik Transformed Their Post-Demo Sales Engagement With Arrows Sales Rooms

30%

Faster customer activation

15 hours

Saved per week by reps

Read their story

How OutboundSync Cut Their Sales Cycle by Replacing Traditional Follow-up

24%

Faster customer activation

15 hours

Saved per week by reps

Read their story

FrankCrum cut implementation time by 58% with Arrows

58% reduction

in average implementation time

100 onboarding

plans initiated monthly

Read their story

Forecaster's sales team closed bigger deals 20% faster with Arrows

10% increase

in average deal value with sales rooms

20% faster

sales cycles with sales rooms

Read their story

Projectworks gained sales visibility and scaled onboarding capacity with Arrows

Real-time visibility

into buyer engagement

40+ concurrent onboardings

without adding CS headcount

Read their story

Kit improved intake efficiency by 10% for creator onboarding

10% faster

intake processing

90+ migrations

handled monthly

Read their story

HubSpot accelerated customer onboarding by 30% with Arrows

30%

Faster customer activation

7% increase

in customer activation during onboarding

CRM
Read their story
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We’ll let our happy customers do the talking

Real words from teams who use Arrows every day.

Arrows has had a material impact on our team. We're seeing higher deal values, faster sales cycles, and our AEs are getting hours back per week. The beauty of Arrows is that it provides a way to track, store, and hand off information in a way that just wasn't possible before.

Kalvin Richan

Revenue Operations Manager

I know that at the end of every call, how our product is being presented is consistent. And that is so important when you're wanting to grow quickly and have a strong experience out in the market. That has really helped us close deals more quickly because we're able to do that at scale.

Dominique Rennell

Chief Customer Officer

Arrows allows me to easily communicate with various creators that I'm working with and their teams. We're not getting lost in email communication and everyone can see what's going on. It saves me a lot of time every day and I really, really love it.

Karen Howell

Implementation Specialist

Arrows has definitely allowed our team to process more onboardings at the same time, so we are able to onboard more customers concurrently than we could before.

Zabe Orchard

Customer Success Manager

Life after Arrows has been a breath of fresh air. We have a centralized location where we have one view of all of our onboarding, the current status of each customer, the associated dollar value, where they may be stuck. For my team, it's amazing because most of it is automated now.

Ryan Friese

VP of Customer Experience

Arrows is an absolute game-changer for any high-touch onboarding. Our business requires a very heavy lift to get initial clients up and running, with a lot of back and forth. Arrows is able to minimize our manual efforts while guiding clients seamlessly through our process (even the non-tech savvy clients)

Kayla de Jourdan

Senior Manager of Operations

I can't imagine Arrows just disappearing from our lives all of a sudden. I think that would put us into a lot of chaos, a lot of disorganization. We would kind of have to start from scratch again. I think my team relies so heavily now on this tracking system.

Emilia Ceballos

Chief of Staff

Arrows saves me about 30 minutes per customer per week, which is about 15 hours of work a week. That's a lot of time that I get back that I can spend directly working with customers.

Trent Hope

Principal Onboarding Specialist

I cannot believe how good Arrows is. Every time I thought "I hope it can do X!" not only did do X, it did X BETTER than I thought it would.

Joshua Oakes

Principal

Life before Arrows was arduous. It was a lot of bulky text in emails, constantly deleting, re-uploading things. Now I can just whip out followups much quicker, which allows me to end my day at the right time and have a good balance of life.

Brock Burton

Senior Account Executive

At this point, it's really hard to imagine life without Arrows. It's an integral part of our onboarding process. Our team loves it. It's something that just feels like it's part of TripWorks at this point.

Mara Kaufman

EVP of Operations

We offer white-glove onboarding to our customers, which involves a lot of back-and-forth. Arrows makes that process easy so that we can always see where customers are in their onboarding journey.

Ryan Huff

COO

When I have the right tools for the job, I can focus on solving the problem instead of fiddling with the tool and getting frustrated. Being able to use a platform like Arrows to facilitate onboarding our customers onto Kit just makes it so easy and gives me joy in coming to work.

KC Procter

Implementation Lead

We have been using Arrows for almost a year and it has been amazing. The integration with HubSpot is top notch and should be how other apps should look to strive.

Brian Niall

Senior Customer Success Manager

Our average implementation time went down by 58% from just turning on Arrows and doing a couple of very small tweaks. We didn't really reinvent the wheel or change the process too much, but we made huge improvements.

Luthfur Miah

CRM Product Manager

This is one of the best apps I have connected to HubSpot, for my company or for clients. It was built for HubSpot and it shows. This product helps you seamlessly move from sale to execution. Well worth the investment.

Clay Posey

Founder

For anybody that's looking for an onboarding platform, I would highly recommend Arrows as an opportunity to help them improve, especially if you're looking for something that has a seamless integration with HubSpot.

Dana Messmer

Director of Partnerships

We switched to Arrows from a different platform and it's night and day in terms of customer uptake, satisfaction, and throughput. The team at Arrows is A+...from our initial call through several implementation calls they've all been eager to help and responsive to feedback.

Randi Bushell

CEO

Deliver a white-glove experience for every buyer with Arrows.

Within minutes of receiving their first Arrows sales room, a prospect responded: 'Love the shared workspace format. Very efficient for storing all relevant info specifically for us.'

Evan Friedkin

Head of Business Development, Roobrik