Customer Stories

Our Customers

There's no better way to learn how other teams feel about Arrows than to hear directly from them.

Browse the stories below to discover how companies enable their customers to be successful at every step of their journey.

HungryHungry Reduced Early Churn by 90% And Doubled Onboarding Efficiency

HungryHungry Head of Operations, Scott Fox, doubled his team's onboarding efficiency and reduced early churn with Arrows and HubSpot.

PATHWAYos Uses Arrows to Reduce Manual Work

Lauren Armack, Learning & Development Manager at PATHWAYos, uses Arrows and HubSpot to automate their previously manual customer onboarding process.

Level Effect Increased Internal Efficiency by Consolidating the Customer Journey with Arrows and HubSpot

Anthony and Will from Level Effect implemented Arrows and HubSpot to streamline and track the student journey, significantly improving student performance by enabling earlier interventions and enhancing internal efficiency.

RBP Reduced Time-To-Value by Enabling Customers to Make Progress Themselves

RBP Co-CEO, Allison Howe, reduced onboarding time from more than a month to just a couple of days.

Involvio Switched From Trello to Arrows to Improve Onboarding Task Management

Hillary Engelman, Customer Success Team Lead, streamlined Involvio's complex customer onboarding process.

Carro is Creating Healthier, Happier Customers With Onboarding Processes That Scale

Head of Customer Experience, Con Cirillo, built processes that enable his team and the company to scale.

humanpredictions Reduced Customers’ Time-To-Live by More Than 50%

Account executive, Matthew Watters, reduced customers’ onboarding time with shared action plans.

Rheaply Built Their Onboarding Source of Truth

Director of Customer Success, Hardik Patel, streamlined the customer onboarding process by shifting from scattered Google Sheets and Docs to a unified customer-facing Arrows plan.

Featured story

"We've been able to increase the number of onboards that each team member is doing. At the same time, reduce the failures to launch, and increase the speed through the pipeline. You don't often get all of those wins.‍"

Scott Fox

Head of Operations