Little Big Things #4: Streamline Notifications and Lock in Progress

At Arrows, we’re always working to make your onboarding experience smoother and more efficient.

While major features like Digital Sales Rooms and HubSpot App Cards might grab the headlines, we know that sometimes the smallest updates can make the biggest impact.

That’s why we’ve rolled out some new “Little Big Things” designed to streamline your workflow and keep your onboarding on track.

Here’s what’s new:

🔔 Configure your team's Slack notifications

Stay on top of your plans without being overwhelmed by unnecessary notifications. Now you can choose which Slack notifications to receive and where to send them. Keep your team's Slack channels clean by routing key notifications directly to the right channels or to individual DMs.

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🔒 Block participant access to non-active plans

Once a plan is complete, you may not want your customers to access it anymore. With a simple toggle, you can now lock onboarding plans once they’re done, keeping customers focused on what matters and ensuring they don’t revisit outdated content.

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❌ Prevent participants from submitting forms multiple times

A new toggle lets you block participants from resubmitting forms after a task is complete, helping you avoid unnecessary workflow triggers and keep customer data clean.

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📧 More control over participant email notifications

Fine-tuning your email notifications has never been easier. You can now set how many days after a task is overdue participants should be notified. Customize the experience for your team and ensure that follow-ups happen exactly when you need them.

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🔗 New HubSpot Property: Rich Text Plan Link

Easily share onboarding plans with your customers directly from HubSpot emails and snippets using our new clickable Plan Link property. It’s perfect for making your plans accessible with just one click, right from your customer communications.

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These “Little Big Things” are all about helping you onboard your customers more efficiently, with less hassle and more control.

New to Arrows? Create a free account or book a demo to see how these features (and so many more) can streamline your onboarding process.