Blog
Arrows was just named an essential app for Service Hub for the second year in a row. Proof that building deep on HubSpot pays off!
Kim Hacker
April 10, 2025
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2 minutes
For the second year in a row, Arrows has been named one of HubSpot’s essential apps for Service Hub!
We’ve spent the last three years building exclusively for team that run on HubSpot, so this recognition means a lot.
We saw too many teams struggling to manage their customer journey across disconnected tools. Sales and onboarding work was split between CRMs, spreadsheets, docs, and emails, with no clear system of record.
At some point, we had to make a call: go wide across platforms, or go deep into one.
We chose depth.
By going all-in on HubSpot, we’ve been able to help sales and onboarding teams manage their entire customer-facing workflow inside their CRM. Arrows brings the collaborative layer for buyers and customers, while HubSpot remains the system of record.
We’ve built the deepest HubSpot integration in our category. Arrows syncs over 60 data points about buyer and customer engagement directly into HubSpot.
That means:
→ Sales teams can track buyer progress, identify stuck deals, and automate follow-ups
→ Onboarding teams can monitor customer health, drive task completion, and keep plans moving
→ RevOps can trigger workflows and build reports using Arrows data alongside the rest of their funnel
All without leaving HubSpot.
Narrowing in on HubSpot has only made us stronger. It’s allowed us to support customers better, build faster, and become true experts in the ecosystem.
This recognition from HubSpot validates that choice, and we’re just getting started!
👉 Check out the Arrows listing on the HubSpot App Marketplace
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