OnRamp Pricing: Is It Worth It In 2025? [Reviewed]

Even though OnRamp does not disclose its pricing on its website, we still found some reported numbers and customer reviews to help you get an idea of what to expect.

In this pricing guide, we’ll explain OnRamp’s pricing model and relative pricing (it’s custom) to help you make an informed decision.

➡️ At the end of this article, we’ll introduce you to an alternative to OnRamp for customer success and implementation teams that use HubSpot.

OnRamp Pricing Overview – What do we know?

OnRamp does not disclose its pricing, but we were able to find a few facts about its pricing model from 3rd party sources:

• Based on user reviews on G2 (more on that later), we found that OnRamp bases its pricing on user seats.
• There is no set-up fee for the platform.
• There is no free trial or free version of the platform.
• There are no consulting or integration services that the platform offers.
• There are different user roles inside of the platform (e.g., a contributor) – so your organization need to ask them how they are charged differently.

What Are Customers Saying About OnRamp’s Cost?

Based on 2 reviews on G2 that cover the platform’s cost structure, our team was able to decipher that OnRamp bases its pricing on user seats.

One review goes over the fact that the cost can get a little high to bring on more users, which is why their team had to keep the user count low.

‘’The cost is a little high to bring on a ton of users, which limits its capabilities.’’ - G2 Review.

Another review of the platform covers that there are different roles and user seats, including a ‘’contributor’’ role that they feel lacks usability.

As a result of similar roles, the platform has got more expensive than they anticipated originally, recommending we ask about each role before committing to a paid structure.

‘’I feel as though the "contributor" role really lacks in usability. We assumed they could see the project view from the get-go but later found out they only see the dashboard view which may have been a deal killer from the beginning. I would suggest letting the customers know what each role will see before the sale. We now have a much larger cost than we anticipated originally.’’ - G2 Review.

➡️ In all fairness, not every customer of the platform is dissatisfied with the platform’s pricing model.

For example, larger organizations find the platform to be cost-effective and cost-attainable for their businesses.

‘’OnRamp is friendly, cost attainable, and it provides services that are authentic and progressive.’’ - G2 Review.

How Much Does OnRamp’s Platform Actually Cost?

We were able to find 2 different prices from 2 different 3rd party sources:

• According to TrustRadius, OnRamp’s pricing starts at $7,164 per year for 3 users.
• According to Vendr, a client of theirs has reported a cost of OnRamp of $31,500 per year for an undisclosed amount of seats.

Disclaimer: Arrows’ team was not able to verify these numbers – these are anonymously reported numbers about the platform’s pricing.

It’s safe to say that truth for you will be somewhere in the middle unless you want to onboard around 3 user seats into the platform.

Looking For An OnRamp Alternative With Transparent Pricing?

As some users are not satisfied with OnRamp’s use interface, admin management features and customization options, we wanted to introduce an alternative to OnRamp for teams using HubSpot.

‘’Building projects out can be a little clunky. It's harder to update a module on the fly if needed. If I've already started completing a task, I have to reset the entire thing if I want to modify part of the task. I end up utilizing the comments a lot because I don't want to lose all of the work I've done on the rest of the task.’’ - G2 Review.

Arrows (that’s us) offers the best OnRamp alternative for customer success, onboarding and implementation teams looking to reduce onboarding time and increase team capacity.

Our onboarding software lets you send out collaborative onboarding plans that integrate with HubSpot and save your team hours each week.

Your team can send out actionable onboarding plans that connect to HubSpot to drive action and scale your new customer onboarding.

❗Note: Arrows was built for customer success and implementation teams that run on HubSpot.

💡 A native integration between your onboarding platform and CRM would streamline data synchronization and improve communication across customer success and sales teams.

Let’s go over the features that make Arrows a good alternative to OnRamp for client onboarding:

Easily Onboard New Clients With Arrows Onboarding Plans

Keep your new customers moving through the onboarding funnel with Arrows onboarding plans.

Your team can provide onboarding checklists for your new clients to complete, reducing the onboarding time and increasing your customer success team’s capacity.

➡️ That means your organization will also not have to hire more people to handle the pipeline.

💡 Our users achieve 2x+ faster onboarding for customers within the first 6 months with Arrows.

Here’s why customer success teams love Arrows onboarding plans:

• Onboard your new customers faster with clear, easy-to-follow onboarding plans tailored to each customer that keep them on task.
• Increase your team’s capacity by enabling your team to work out of HubSpot instead of jumping between different tools.
• Track progress by monitoring every step of your customer’s onboarding journey – from adding their brand’s guidelines to scheduling the initial audit.
• Bite-sized steps that help your customer success team break down complex processes into achievable tasks so your clients are not overwhelmed.

• Task ownership and accountability outline who is responsible for what in the onboarding process with defined due dates.

Our onboarding solution makes it easy for your customers to perform tasks such as uploading files and filling out form fields. The data then syncs back to your HubSpot account.

How Do Arrows Onboarding Plans Work?

Each plan has tasks that are grouped into phases. Our onboarding solution guides your new customers to the next task they need to complete.

You can take your new customers to a focused view of each task, which has different task types (from inserting a Google Doc to scheduling a meeting).

Our tool then syncs 35+ data points with your HubSpot property, enabling your customer success team to run and keep track of your entire onboarding process inside HubSpot.

Each ticket or deal is connected to an Arrows plan powered by our data, which is synced in real-time to your HubSpot account. There, you can trigger automation and get live reports.

What is different about Arrows from OnRamp? The platform combines workflow automation with a simple UI embedded in HubSpot.

Our tool aims to keep your clients engaged and focused on the next step of their onboarding process.

Case study: HumanPredictions reduced customers’ time-to-live by more than 50% since implementing Arrows onboarding plans.

The company can now onboard its new customers in a few weeks, and not in a few months, increasing net retention.

Take a look at how they did it 👇

💡 Feel free to check out our customer success guide, which will show you how to set up your HubSpot account and run effective customer success.

Onboarding Insights

You will also get access to Arrows onboarding insights, which will help them uncover insights from your customer onboarding process.

With Arrows onboarding insights, your customer success and implementation team will be able to find out:

• How are the onboarding plans performing over time?
• How long does it take your customers to complete the first task?
• Which tasks are taking too long to complete for your new customers?
• Where are your clients getting stuck the most?

Best-In-Class HubSpot Integration

Arrows onboarding plans are attached to your HubSpot deals, tickets, and custom objects.

Our onboarding platform gives your customer success team shared visibility into onboarding progress and an easy-to-follow path to success for your new customers.

💡 Arrows is rated the #1 App for Customer Success in the HubSpot Marketplace.

Arrows’ HubSpot integration makes it possible to run your entire client onboarding process inside HubSpot.

The customer onboarding platform is designed to let your customers access their onboarding plans and complete their assigned tasks.

We built Arrows to feel like a native extension of your HubSpot CRM, which is why your team can:

• Create and edit Arrows onboarding plans right inside HubSpot.
• Automate the process of creating and sending plans using HubSpot workflows.
• Create HubSpot reports using Arrows onboarding plans data.
• Track new customer engagement activity in your HubSpot timeline.

How Is Arrows Pricing Different From OnRamp’s Pricing

The main difference between Arrows’ and OnRamp’s pricing structures is that Arrows does not base its pricing on user seats per month.

Arrows starts from $500/month and all packages of the platform include at least 200 sales rooms or 100 onboarding plans.

The pricing plans include:

• Unlimited internal & external participants.
• Our best-in-class HubSpot integration is built into all tiers.
• AI-Powered Suggestions.
• Custom domain & branding.
• Forms & file uploads.

You can try Arrows for free! Start your free trial with Arrows by connecting customer-facing onboarding plans to HubSpot deals, tickets, or custom objects with just a few clicks.

Not sure if Arrows is the right customer onboarding software for your organization? 

You can schedule a demo, and we’ll evaluate together whether it’s a good fit based on your current onboarding process, HubSpot setup, and goals.

💡 Also, your team will be able to access CSM-guided onboarding and team training sessions in both Business and Enterprise plans.

Onboard Clients Faster With Arrows Onboarding Plans

Arrows helps onboarding teams reduce their onboarding time and increase their capacity by sending out tailored onboarding plans to your new clients.

Our platform also offers AI-powered digital sales rooms and client portals so you can manage the entire client lifecycle out of one platform with tools for each stage of the customer journey.

If you’re looking for a customer onboarding platform that offers:

• Onboarding insights, which help your team gain a deeper understanding of where clients are getting stuck the most.
• Deep and powerful HubSpot integration that is available for all pricing tiers and lets you sync 35+ real-time data points.
• Task ownership and accountability features outline who is responsible for what in the onboarding process.
• Client portals let you give your clients a clear path forward with a single portal for communication, resources, and updates.

Book a demo to see Arrows in action: collaborative onboarding plans that integrate with HubSpot, deliver a seamless customer experience and save your team hours each week.

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