The most important things on a deal get said out loud. The buyer’s real timeline, the competitor they’re also talking to, the person who has to sign off. If your call recorder captures it but your sales tools never see it, the follow-up is only as good as your notes.

Starting today, every team can connect Grain or Fathom to Arrows.

What Arrows does with your recordings

When you connect Grain or Fathom, Arrows:

  • Reads each call’s summary, transcript, and attendees, plus a link to the recording.
  • Puts each call in the Arrows space for its deal, so it sits with the deal’s emails, meetings, and notes.

From there, Arrows works from what was said on the call: the follow-up email, the CRM update, and the next steps in the Deal Gameplan.

Recordings arrive fast

Fathom recordings now arrive in Arrows about 10 minutes after the call ends. That means the follow-up can be ready before you’ve moved on to your next task.

See the call in the deal

A space’s activity now shows meeting recordings. Click one to read the full transcript, right next to everything else on the deal.

An example

You finish a 45-minute discovery call recorded in Fathom. On the call, the buyer mentions they’re also looking at a competitor, that their budget resets in January, and that their CFO will need to approve anything over a certain amount.

A few minutes later, the call is in the deal’s space. Arrows drafts a recap that speaks to each of those points, proposes a CRM update with the competitor and timing, and adds a step to the gameplan to get time with the CFO. You review it all in one place.

The more it hears, the better it gets

A recording doesn’t replace your CRM or your email. It adds to them. With your calls in Arrows, Arrows sees the whole deal: what was promised on the call, what was sent afterward, and what the buyer said back.

How to connect

Open Connectors in Arrows and choose your call recorder. Each one is connected once for the whole team.

  • Fathom: sign in with your Fathom account to connect it.
  • Grain: paste in a token from Grain. Grain admins can generate one.