Resources

Strategies, tools, and workflows that help sales and onboarding teams thrive. Learn how to keep deals moving, create a smooth handoff, and set customers up for success.
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Blog
Choosing the Right HubSpot Object for Customer Onboarding

Understand which HubSpot object is the best fit for you, whether it's deals, tickets, or custom objects. We'll help you make the right choice to streamline your onboarding process.

Kim Hacker
•
3 minutes
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Blog
HubSpot chooses Arrows to power its global customer onboarding program

Daniel Zarick
•
4 minutes
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Blog
Nobody Told You? Project Management Tools Aren't For Customer Onboarding

We'll explore why the same tool that works so well to move projects along internally becomes a disaster when you start inviting your customers to it. Project management tools are not built for customer onboarding.

Shareil Nariman
•
6 minutes
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Resources

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Newsletter
Playbook: Create a seamless onboarding experience for customers from your CRM
Stuart Balcombe
•
7 minutes
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Newsletter
8 tactics from top CS leaders to help you get closer to your customers
•
4 minutes
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Newsletter
Creating happy, successful customers is a shared responsibility
Stuart Balcombe
•
3 minutes
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Blog
5 ways churn is killing your company—and how good onboarding can fix it
Stuart Balcombe
•
5 minutes
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Blog
Are you onboarding active users or successful customers?
Shareil Nariman
•
4 minutes
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Blog
3 signs your buying journey is more about you than your customers (and how to fix it)
Stuart Balcombe
•
3 minutes
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Newsletter
Enabling your team IS enabling your customers
Stuart Balcombe
•
3 minutes
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Blog
Are The Tasks You Ask Of Customers During Onboarding Actually Tasks?
Shareil Nariman
•
8 minutes
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Blog
8 Ways To Build A Customer-Centric Culture
Stuart Balcombe
•
16 minutes
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Blog
The Case For Running Customer Onboarding In Your CRM
Stuart Balcombe
•
3 minutes
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Blog
Onboarding Accountability + 10 Strategies for Driving Action
Stuart Balcombe
•
9 minutes
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Blog
Onboarding Pipeline Velocity: A New Definition for Success
Stuart Balcombe
•
6 minutes
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