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Steal this Arrows task example to ask customers to leave feedback about your onboarding process so you can continue to learn and iterate
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If you're involved in your company's customer onboarding process, you know that it's always evolving (and it always should be). One of the best ways to learn about how to improve is to ask your customers directly.
In this example, we've created an optional task at the end of our Arrows onboarding plan to collect feedback from our customers.
🌟 Bonus tip: since you're setting these forms up in Arrows, you can automatically sync your form responses to HubSpot which can then be used to build customer health scores!
Task type: Form
Task title: Tell us how we did
Task description:
Now that onboarding's complete, we'd love to hear about your experience so we can learn how to improve.
Not sure where to start? Download the 7 playbooks you need to scale across the customer journey.
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