Automatically create a renewal deal in HubSpot

Steal this HubSpot workflow to automatically create a new renewal deal when a sales deal is closed won

Use this template in Arrows

You'll also be subscribed to the Happy Customers newsletter.

Automatically create a renewal deal in HubSpot
Made by
Arrows
Category
Customer Success
Type
Tips
Workflows
Tools used
HubSpot

Steal this cheat sheet to run CS in HubSpot

Not sure where to start? Download the 7 playbooks you need to scale across the customer journey.


You'll also be subscribed to our newsletter, which includes new posts added to The Vault.

70-80% of revenue comes after the initial sale 🤯

Yet, so many companies spend much more time thinking about closing new customers than ensuring their existing ones renew and expand.

Especially as sales pipelines slow down, and budgets get tighter – building a clear process to effectively drive renewals will become a powerful growth lever for companies that are invested in making their customers successful.

Here are the steps to automatically create a new renewal deal when a sales deal gets moved to Closed Won

🌟 Note: in order to set up this workflow, you'll first want to make sure you've set up a renewal pipeline and the necessary renewals deal properties. If you haven't done that yet, you can follow these steps:

Here's how it works:

1. Trigger the deal-based workflow when the Deal stage is equal to Closed won

2. Set up an IF/THEN branch to check that all the data is ready

3. Create a new deal in the renewal pipeline with a close date 365 days out (assuming an annual contract) and the appropriate renewal amount.
  • Set the name to be {Deal Name} - Year 1
  • Copy critical information about the account to the new deal. Eg Success Metrics, Decision Makers, Account Preferences
  • Set the value of a “Renewal Year” property to 1
  • Update the “Renewal Date” and “Renewal Amount” properties on the company record to increase visibility for all team members interacting with the account
  • Set the Renewal Year Type to "Odd"

Steal this cheat sheet for running customer success in HubSpot

Not sure where to start? Download the 7 playbooks you need to scale across the customer journey.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.