Create HubSpot properties to track renewal data and automate workflows

Steal this HubSpot property setup to track critical renewal data that's need to automate and report on your renewals process

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Create HubSpot properties to track renewal data and automate workflows
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Operations
Customer Success
Type
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HubSpot

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Managing renewals in HubSpot requires specific properties to be set up which will in turn allow you to create the necessary workflows and reports to automate your process.

Since you'll likely want to set up a full renewals pipeline in HubSpot, we'll also create a separate deal property group to organize all the renewal-specific properties.

We'll use these properties to set up all the other reports and workflows needed to build out your renewals process in HubSpot.

Here's how to set it up:

1. Navigate to your deal properties page in HubSpot

To get here, go to Settings > Data Management > Properties > Deal properties

2. Create a new deal property group called "Renewal Management"

Inside the deal property page, click on Groups > Create group

3. Create your renewal properties

➜ Make sure to add each property to the Renewal Management property group we just set up in step 2

Todays Date - Date Picker - A dynamically updated value for the current date

Todays Date Updated - Multiple Checkboxes - A helper property to determine which workflow to use to update today’s date and avoid infinite loops

Days to Renewal - Calculation - The calculated number of the days until a specified renewal date

Renewal Year - Number - A numeric value for the renewal associated with this deal

Renewal Year Type - Dropdown Select - A helper property to determine which workflow to use to create subsequent renewal deals and avoid infinite loops

Next Renewal Year - Equation - Calculates the next renewal year by adding 1 to the current "renewal year" property

Sales Deal Name - Single Line Text - Used for renewals only - the name of the original deal in the sales pipeline

Current Renewal Year - Number - A numeric value for the current renewal period

Current Renewal Amount - Number - The current annual value of this account (including closed won in-period changes)

Steal this cheat sheet for running customer success in HubSpot

Not sure where to start? Download the 7 playbooks you need to scale across the customer journey.

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