Library & Guides
Explore educational resources to improve customer enablement across all of your GTM teams, include sales, onboarding, implementation, and customer success.
Playbook for Running Customer Success in HubSpot
This playbook has a written guide + 60 minutes of video, where we cover how to configure HubSpot for running success and onboarding processes across the entire customer journey.
Scale Customer Onboarding with HubSpot Pipelines
By design, HubSpot deal pipelines are created with sales cycles in mind. However, the ability to customize them, makes them a great canvas to build and manage your onboarding cycles as well.
The Ultimate Customer Success Template Starter Kit
We hear the onboarding and customer success challenges facing our customers every day, so we've put together a complete starter kit of templates for building an effective onboarding and success program.
Startup CEO's Guide to Customer Success & Onboarding
Customer success is a secret weapon for SaaS, something that every company with negative churn has figured out. Download our guide to learn why customer success matters, how to build your team, and how to measure their impact.
Day 1: Arrows + HubSpot Quickstart Guide
Arrows is the tool for onboarding, sales, and success teams to close revenue faster, and create happy customers. Follow this guide to get up and running on day 1.
Essentials for all teams
Not sure where to begin? Explore these essentials to get started.