Arrows list of Subprocessors

Last updated: November 1st, 2023

To support delivery of our Services, Arrows Software Inc. may engage and use data processors with access to certain Customer Data (each a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined will have the meaning set forth in the Arrows Terms of Service or superseding written agreement between Customer and Arrows (the “Agreement”).

Third Parties

Arrows currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Arrows performs diligence to evaluate their security, privacy, and confidentiality practices.

  • Heroku
    Purpose: Application hosting
    Location: USA
  • HubSpot
    Purpose: CRM and email marketing
    Location: USA
  • Amazon Web Services (customer optional)
    Purpose: Customer file hosting
    Location: USA
  • Grain (customer optional)
    Purpose: Support recordings
    Location: USA
  • Sentry
    Purpose: Application error tracking
    Location: USA
  • June
    Purpose: Product analytics
    Location: EU
  • Hightouch
    Purpose: Data ETL tool
    Location: USA
  • Slack
    Purpose: Internal communication
    Location: USA
  • Segment
    Purpose: Product analytics
    Location: USA
  • HotJar
    Purpose: Product analytics
    Location: Ireland
  • Google Workspace / GSuite
    Purpose: Email communications
    Location: USA
  • Google Analytics
    Purpose: Marketing analytics
    Location: USA
  • Postmark
    Purpose: Application  email service
    Location: USA
  • Solarwinds Papertrail
    Purpose: Application logging
    Location: USA

As Arrows’s business grows and evolves, the Subprocessors used to deliver our Service may change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here.

Contact Us

If you have any questions about this list of subprocessors, please contact us at