Arrows is in the business of creating Happy Customers.

Get in touch with us

Arrows started because we saw how painful it is to adopt new products & how challenging it was for customer success teams to stay on top of their customers. We're committed to making things easier,  and our team is fanatical about building great products for you and your customers.









Meet our team

Daniel Zarick

Daniel Zarick

CEO / Co-Founder

Benedict Fritz

Benedict Fritz

CPO / Co-Founder

Matt Swanson

Matt Swanson


Shareil Nariman

Shareil Nariman

Head of Customer Experience

Kimberly Hacker

Kim Hacker

Head of Business Operations

Stuart Balcombe

Stuart Balcombe

Head of Growth

Marcelo Lauxen

Product Engineer

Grant Jones

Account Executive

Thiago Pradi

Product Engineer

See open roles

Our investors

Darian Shirazi

GP at Gradient Ventures

Jeff Lawson

CEO of Twilio

Justyn Howard

CEO of Sprout Social

Brian Luerssen

CEO of Draftbit

John Curtius

investor at Tiger Global

Mike Park

VP of Product at Twitter

Michael Pryor

CEO of Trello

Jason Warner

CTO of Github

Ryan Barretto

President of Sprout Social

Jason Goldman

Former CDO at The White House & VP of Product at Twitter

Glenn Otis Brown

Former Chief Digital Officer at the Obama Foundation

Jeetu Patel

SVP & GM, Security & Collaboration Division at Cisco

Mariano Suarez-Battan

CEO of Mural

Joshua Schachter

Founder of Delicious

Soleio Cuervo

Early designer at Facebook & Dropbox

Andrej Henkler

investor at Leblon Capital

Adam Wiggins

Co-founder of Heroku

Ludwig Pettersson

Co-founder of Quill

Armando Biondi

CEO of Breadcrumbs

Andrew Benton

COO of ngrok

David Boskovic

CEO of Flatfile

Paul Ford

Co-founder of Postlight

Emily Kramer

Head of marketing, Asana & Carta

Walter Chen

Co-founder of Sacra, Founder of Animalz

Your customers will be happy you subscribed to our newsletter.

Join 6,000+ subscribers who read the Happy Customers newsletter—it's jam-packed with tips-and-tricks about onboarding, HubSpot, and making happy customers at scale.